Security & trust

Your pricing data stays yours.

Cost, margin and customer terms are the most sensitive numbers a distributor has. Here is how we protect them.

Encryption

TLS on every connection, encrypted disks and backups, and AES-256 for every ERP credential. Keys rotated every 90 days.

Data residency

Workspaces run in the EU today, with US and UAE regions on the roadmap. Workspace data and backups are stored in the region you choose. Subprocessors that process data elsewhere are described on the subprocessors page.

SSO and SCIM

Sign in with Google or Microsoft and MFA today. SAML 2.0 with Okta, Entra ID and Google, and SCIM provisioning, are coming to Enterprise.

Roles and data scope

Limit who sees cost and margin by role, category, brand, region or customer segment, or to each rep's own customers.

Audit log

Every price, rule change and login is logged with who, what and when. Export any time.

Your data trains only your models

Pricing models are trained only on your workspace's data and are never used for another customer. Our AI provider does not train on your data.

Compliance

SOC 2 Type IISecurity documentation available on requestPlanned

CCPACalifornia Consumer Privacy ActAligned

GDPRDPA with Standard Contractual ClausesAligned

Where your data lives

Workspace dataEuropean Union

BackupsEncrypted, in the same region

Staff accessTime-limited and logged

Data processing agreement

Found a vulnerability?Email security@elastly.ai. We reply within one working day and do not take action against good-faith research.Report an issue